When we announced that one of our proprietary platforms was shutting down, we had tough conversations with our clients. But "bye-bye" wasn't a part of them because as technologies come and go, digital partners don't have to.
Two significant hardware vulnerabilities, Meltdown and Spectre, were discovered earlier this month. While details are still developing, we found two simple yet informative explanations to help you understand what they are all about.
The end of the year and the very beginning of the year often include some slow times at work. Use the lull to your advantage by refining and reviewing important aspects of your business like content, accessibility, and user personas.
When you work in the technology industry, it's certain that you will have to learn new things frequently. That can be scary, but if you have a process for doing it, it's a lot less intimidating.
After attending the busy two-day Digital Summit in Minneapolis last month, I'm here to share three things that I'm still thinking about.
User testing can be a bit of mystery: you know you’ll get feedback from users, but you don’t know what. But there is one thing you always get.
On July 12th, eyebobs launched a redesigned B2C website with engaging product information and a more seamless e-commerce experience.
As user data becomes more accessible and technologies advance, creating and implementing a personalization strategy is not only within reach, it’s imperative for every company. Read about how to do that.
What “business” looks like is an everyone issue, a human issue. Not a political issue. People are not politics. Human dignity is not political. And even as we learn to navigate and function in this new cultural climate, we have to align around some basic principles to ensure our businesses rise above the divisiveness and political distractions.
One thing has been made strikingly clear in recent years: digital accessibility standards are best practices for everyone. But until we all have a CAE (Chief Accessibility Expert), we’ll have to find ways to each take responsibility.
Experts may know how to create personas, but the people who use them know when they really work. That's where this post will help — it's written by a user of user personas.
Last Friday, Clockwork awarded a scholarship to a very deserving student at the AIGA portfolio 1-on-1 competition. Other agencies that awarded scholarships as well were Franke+Fiorella, Smartpress, and Little. There was a lot of great work to review and the amount of time and care that students put into their submissions was very impressive.
A lack of communication in a recent customer service moment made me realize just how important proactive communication is.
Learn why the Content First approach is the difference between a well-planned, on-budget digital experience and a delayed launch requiring more work and more budget.