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Author: cw_admin
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Digital for all: Accessibility & WCAG 2.2
Imagine a digital world where everyone, regardless of their abilities or disabilities, can effortlessly access and interact with online content. At Clockwork, we’re committed to making this vision a reality by ensuring that our digital experiences are inclusive and welcoming to all. We’ll discuss why accessibility is crucial, explore the significance of the recently updated…
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Industry 4.0 and digital service experiences
We’re living in the first decades of Industry 4.0 with its interconnected systems, automation, advanced manufacturing technology, and a mountain of data: databases, data warehouses, and data lakes. There is tremendous pressure to turn that data into meaningful and actionable intelligence and use it to provide exceptional experiences for customers. Experiences that will make doing…
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Does AI content creation work?
The interest in AI content creation tools like ChatGPT and Jasper has continued to grow as more people consider how these tools can fit into their workflow. So, we’ve resurfaced this experiment we ran in 2021 that explored the maturity of AI-written content at the time. How does it compare to today? Originally published 08/30/2021…
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Honey Roasts: What they are and why your team should do them
What is a honey roast? Roasts (when talking about oration, not ham) are speeches to honor someone but usually fall along the line somewhere between good natured ridicule to criticism veiled as a joke. Honey roasts are the kinder version of a regular roast. A honey roast is an opportunity to say all the wonderful things about a…
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Why interoperability of healthcare information is critical
Nurses are still writing down results provided by one system and manually entering them into another. Patients are irritated that they have to repeatedly detail their medical histories to different providers, often in the same clinic. Pharmacists fax refill orders and spend time on the phone to get patient information. Home healthcare organizations struggle to…
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Four things you can do to keep your website accessible
(And, why we can’t (and won’t) give an accessibility guarantee) Clients come to us for a new digital experience with a seemingly simple request: “We need you to make sure the new website is accessible as part of this project.” They may even already have some standards in mind, such as WCAG 2.1 AA (the…
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Accelerating personalization in healthcare
Empowered consumers & value-based care This age of empowered healthcare consumers puts an enormous demand on hospital systems, insurers, providers, and caregivers at every level. Patients gravitate towards providers who offer personalized health care with experiences and options tailored to their needs. This shift impacts more than 60% of health care spending. Human-centered healthcare requires a human-centered…
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Avoiding failure in healthcare digital transformation
Healthcare digital transformation efforts are failing After years of companies undergoing business transformation and finding only moderate success, organizations face the challenge of uncovering why healthcare digital transformations are not working. One reason these initiatives don’t deliver on their transformation promise is due to a fractured approach between strategy and the change/technology enablement necessary to adapt as…
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How my team used prototyping tools to build a web app MVP in a weekend
Think you can’t build a functional and well-designed MVP app in 16 hours? Think again. I flexed my quick delivery chops recently at Hack the Gap, a two-day hackathon that teams designers, UXers, and developers together to rapidly prototype digital products that impact the community. After the prototypes are done, we pitch them at a…