Nancy Lyons
Co-Founder & CEO
To deliver results, we ask “why”—a lot. It’s a simple question that helps us uncover the core issue you’re trying to solve. And surprise, sometimes it’s not the reason you called us in the first place. But that’s ok. When we know what we’re up against, we can do work that matters for the results you need.
It’s how we work with clients, treat each other, and approach technology. We think about you and the business decisions you’re making. We think about the living, breathing people using products—not just the personas, audiences, or clients. That’s how you get solutions that work for people.
Technology can be hard. It’s complicated, it brings disparate teams together (sometimes with disparate goals) and it’s a big endeavor. When that’s the case, you want a partner who makes it easier to manage large projects and complex problems. We don’t tech-splain, either, because that’s just rude.
To deliver results, we ask “why”—a lot. It’s a simple question that helps us uncover the core issue you’re trying to solve. And surprise, sometimes it’s not the reason you called us in the first place. But that’s ok. When we know what we’re up against, we can do work that matters for the results you need.
It’s how we work with clients, treat each other, and approach technology. We think about you and the business decisions you’re making. We think about the living, breathing people using products—not just the personas, audiences, or clients. That’s how you get solutions that work for people.
Technology can be hard. It’s complicated, it brings disparate teams together (sometimes with disparate goals) and it’s a big endeavor. When that’s the case, you want a partner who makes it easier to manage large projects and complex problems. We don’t tech-splain, either, because that’s just rude.
Our values guide how we partner with people and approach our work. Most importantly, they reflect what it’s like to work with us. And that’s something we want you to feel good about.
Being clear, direct, and respectful with information is part of who we are. Whether we’re sharing good news (yay!) or tough news (sadly, it happens), we communicate quickly and openly. We believe in honest conversations and transparent collaboration. Our word is our brand.
We help you succeed, solve problems, and get results. We leave ego at the door and work in service of your goals and vision, adding value at every step. Need help? We’re the folks to call.
We actively seek out new skills, new information, and new ways of working to meet you and your customers where you are. We ask questions, listen, and analyze, so our solutions are as thoughtful as your experience.
Business moves quickly, and needs and objectives can change. We know that, and pivot to adjust. We assess — people, processes, and tools — and do what needs to be done to keep things moving in the right direction.
We like complex problems and big objectives. We like untangling what doesn’t work, and fixing it so you are enabled and empowered to work better.
Human-centered solutions start with super smart humans. Meet the people who come together from different backgrounds, disciplines and time zones to make great work for our clients.
Co-Founder & CEO
President
COO
Co-Founder & Chief Experience Officer
Chief Growth Officer
VP of Finance
Director of Client Success
Director of Experience Design
Director of Software Engineering
Director of Change Strategy
With 20 years of digital work to our name, you can bet we’ve seen (and developed) it all. And we just keep honing our expertise in technology, accessibility, strategy and design. Take a look at what that gets you.
See our expertiseWorking with Clockwork means you get a team that’s focused on designing solutions that work for every user, every time. Sometimes that’s a website. Sometimes it’s an exhibit. Each time, it’s absolute magic.
See the workWhen you’re part of Clockwork, it’s because we want you for exactly who you are, wherever you are. That’s one reason so many people have been here for an industry-defying length of time—and why so many others come back.
See our benefitsAs a small business, we have a responsibility to serve the people and communities around us. This is how we own it and act on it.