Q-rounds

Prototyping and design to help a MedTech start-up get their innovative rounds app in the hands of healthcare teams.

Closeup of a healthcare provider holding a phone using Q-Rounds, an MVP prototype designed by Clockwork.

The challenge

Provide product prototyping and design for a MedTech start-up focused on creating a better patient and provider rounds experience.

The Q-rounds founding team envisioned improving the rounds experience for patients, families, and healthcare teams. The solution? A digital product that enhanced healthcare efficiency by building and managing a virtual rounding queue.

  • Guided the strategy and development of a digital product designed to improve the patient experience, specifically by connecting the dots between a rounding provider and the care team supporting a patient.
  • Created a high-fidelity clickable prototype to test the personalized experience concepts, efficiency, and usability of the product.
  • Led user testing with key audiences including physicians, nurses, patients, support teams (e.g. translators, social workers), and families.
  • Collaborated with the in-house development team on technology infrastructure, EHR/EMR integration, security, and HIPAA compliance.
  • Identified additional user personals that needed to be considered for the experience.
  • Created a product roadmap, including MVP feature sets based on audience priorities.
  • Provided initial development budgets and guidance for future funding activities.
high-fidelity clickable prototype for Q-rounds shown on an iphone mockup
Patient using Q-rounds: a healthcare digital product with development, design, and prototyping done with agency partner Clockwork.
Q-rounds healthcare prototype for better patient experience
Iphone software view of Q-rounds displaying a patient queue 8th in line for doctor rounds. Creating a better digital experience for patients and providers with a HIPAA compliant prototype for a healthcare software as a service (SaaS) company.

Outcomes

197%

increase in family presence and involvement during rounds

215%

increase in nurse presence for the entirety of rounds

How we did it

Q-rounds healthcare product MVP displayed on a series of three iphones. Product prototyping and design for a MedTech start-up focused on creating a better patient and provider rounds experience.
Q-rounds health provider rounds software application

Related work

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